The General Manager is responsible for everything that happens during their shift and sets an example for the store crew. The role oversees staffing, paperwork, cost controls, cash control, food management, inventory, customer relations, scheduling, store image and standards, customer service, attendance and punctuality, cleanliness, marketing, and profitability. The manager must follow company policies and procedures and ensure the crew does the same. The position also involves general store team-member duties, including operating equipment, stocking ingredients and supplies, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The work may include exposure to varying weather, food odors, cornmeal dust, cramped spaces, changing temperatures, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical tasks may include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing, bending, crouching, reaching, and frequent use of the hands and arms.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed