General Manager I - Store 6629 Johnstown, PA

Advance Stores Company•Johnstown, PA

About The Position

The General Manager is a professional-level sales and management position responsible for supporting both sides of the business. The role requires knowledge of store systems, automotive systems, and parts, along with the ability to identify and troubleshoot customer needs and provide project assistance for DIY customers. The General Manager develops and maintains Professional Customer relationships, grows related programs, achieves financial metrics, and maintains service and appearance standards. This exempt position requires a minimum of 50–55 hours per week, excluding meal breaks. The average schedule is 5–6 days per week, with 11-hour shifts, an hour for lunch, and rotating nights and weekends. Additional hours may be required based on staffing, store conditions, sales goals, and other business demands. The schedule is based on business needs. The General Manager leads store Team Members through hiring, development, performance management, coaching, scheduling, and engagement. The role also oversees sales, customer service, inventory, store operations, safety, and execution of company standards. The position involves primarily standing or walking and working mostly indoors, with occasional outdoor work and exposure to various workplace hazards.

Requirements

2–3 years of experience managing a team of 10–20 Team Members in a fast-paced, dynamic retail environment.
Successful experience managing profitability, with demonstrated financial and business acumen.
High school diploma or GED.
Valid driver's license.
Ability to work an assortment of days, evenings, and weekends as needed.
Ability to communicate effectively in English, verbally and in writing, and build strong relationships with Customers, peers, and upper management.
Ability to use Microsoft Word and Excel effectively.
Ability to calculate discounts, percentages, sales increases, and gross profit percentages.
Ability to review and analyze business reports, including profit-and-loss statements.
Ability to hold others accountable, inspect work quality, and give inspiring feedback.
Ability to locate and stock parts and perform advanced parts lookup and sourcing, including special orders, FDO, and second sources.
Ability to execute and train project and product quality recommendations.
Ability to execute and train inventory systems, store equipment, POS, and parts lookup systems.
Ability to become ASE P2 certified or an equivalent ASE-ready status.
Predominantly walk or stand; talk and hear; use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
Frequently lift or move up to 50 pounds and occasionally lift or move up to 100 pounds.
Vision abilities include close, distance, and color vision, depth perception, and ability to adjust focus.

Nice To Haves

Working knowledge of automotive systems.
Spanish language skills.
Bachelor’s degree in business or a related area.
ASE certification.

Responsibilities

Achieve overall store sales goals and service objectives.
Manage and grow Professional Customer relationships and sales, including building and holding the team accountable for executing Customer action plans.
Select, hire, develop, manage performance, coach, schedule, and engage store Team Members.
Ensure execution of inventory and operational standards.
Coach Team Members to meet DIY and Professional Customer expectations.
Perform manager-on-duty responsibilities, including touch-base coaching, floor and phone management, task assignment and completion, safety, and opening or closing duties.
Lead change management.
Embrace diversity and foster a respectful environment for Customers and Team Members.
Provide DIY services, including battery installation and testing and wiper installation.
Assist the District or Region with other functions upon request.
Execute and train store operational processes and procedures, DIY testing and diagnostic equipment, inventory systems, store equipment, POS systems, and parts lookup systems.
Review and analyze profit-and-loss statements and other business reports.
Recruit, select, hire, and develop quality Team Members.
Build and grow relationships with Professional Customers.