STORE MANAGER - JOHNSTOWN, PA STORE #4839

Dollar General•Johnstown, PA

23h

About The Position

The Store Manager is responsible for managing all employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees hiring, training, performance management, store operations, inventory, merchandising, customer service, safety, security, and documentation. The manager ensures the store is adequately staffed, properly opened and closed, and compliant with company policies and procedures. The position involves frequent walking and standing, bending, stooping, and kneeling; handling merchandise and equipment; lifting up to 40 pounds, with occasional lifting up to 55 pounds; and occasional ladder climbing up to six feet. The work takes place in a fast-paced environment with moderate noise, occasional exposure to outdoor weather, hazardous cleaning solutions, and extreme cold in freezers. Regular use of a personal vehicle is required to attend meetings, visit other Dollar General stores, and make deposits.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform mathematical calculations, including percentages.
Knowledge of cash-handling procedures, cashier accountability, and deposit control.
Ability to perform cash-register functions and generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
Good organizational skills and attention to detail.
Ability to solve problems and handle a variety of situations.
Valid driver's license.

Nice To Haves

High school diploma or equivalent.
One year of management experience in a retail environment.

Responsibilities

Recruit, select, and retain qualified employees in accordance with labor laws and company policies, and ensure appropriate store staffing.
Train employees, conduct performance evaluations, address performance gaps through solutions or counseling, and take disciplinary action up to and including termination.
Make recommendations regarding employee pay rates and advancement.
Communicate performance, conduct, and safety expectations; coordinate meetings and events related to safety, security, and policies.
Ensure the store is appropriately staffed and opened and closed each day; open at least twice and close at least twice per week.
Evaluate operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on Basic Stock Replenishment and cycle counts.
Facilitate efficient staging, stocking, and storage of merchandise according to company processes.
Ensure merchandise presentation follows established practices, including proper use of fixtures, pricing, and signage.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store's financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership for superior customer service.
Maintain a clean, organized store and a safe, secure working and shopping environment.
Ensure the store has the tools needed to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.