Store Manager Johnstown Oh

Dollar General•Johnstown, OH

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees hiring, training, performance management, staffing, store opening and closing, inventory, merchandising, customer service, safety, security, cash controls, and compliance with company policies and procedures. The manager also completes required paperwork and ensures the store has the tools needed to perform its work.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash handling, cashier accountability, and deposit control.
Ability to use IBM cash register functions to generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
Strong organization skills and attention to detail.
Ability to solve problems and handle situations with limited standardization.
High school diploma or equivalent strongly preferred.
One year of management experience in a retail environment preferred.
Ability to walk and stand frequently; bend, stoop, and kneel frequently; and lift up to 40 pounds frequently and up to 55 pounds occasionally.
Ability to climb a ladder occasionally.
Ability to drive or provide own transportation for bank deposits and occasional business travel to meetings or other stores.

Nice To Haves

Bilingual Spanish speakers may be preferred at certain store locations.
High school diploma or equivalent.
One year of management experience in a retail environment.

Responsibilities

Recruit, select, retain, train, and develop qualified employees in accordance with labor laws and company policies; conduct performance evaluations and recommend pay rates and advancement.
Address employee performance and conduct issues, including counseling and termination when appropriate.
Communicate performance, conduct, and safety expectations; coordinate meetings and events supporting safety, security, and company policies.
Ensure appropriate staffing and effective daily opening and closing; personally open at least twice and close at least twice per week.
Review operating statements to identify business trends, sales and profitability issues, expense-control opportunities, potential shrink, and errors.
Manage ordering and inventory to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly, and follow up on replenishment and cycle counts.
Coordinate merchandise staging, stocking, and storage according to company work processes.
Ensure merchandise presentation follows established practices, including proper use of fixtures, pricing, and signage.
Maintain inventory accuracy by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership in delivering superior customer service.
Maintain a clean, organized, safe, and secure store for employees and customers.
Ensure the store has the tools needed to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Drive or provide personal transportation for bank deposits and occasionally attend management meetings or visit other Dollar General stores.