Store Manager Akron Oh

Dollar General•Akron, OH
•Onsite

About The Position

Responsible for managing all store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The Store Manager ensures the store is adequately staffed, opened and closed properly, and operates in accordance with company policies, procedures, and applicable labor laws. The role also oversees inventory, merchandise presentation, cash controls, customer service, safety, security, documentation, and employee development. The position requires regular store opening and closing duties, including personally opening the store at least twice per week and closing it at least twice per week. The manager regularly drives their own transportation to make bank deposits and may occasionally travel to management meetings or other Dollar General stores. The work is fast-paced, with a moderate noise level and occasional exposure to outdoor weather conditions.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit-control procedures.
  • Ability to perform IBM cash register functions and generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills and interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and handle situations with limited standardization.
  • High school diploma or equivalent strongly preferred.
  • One year of management experience in a retail environment preferred.
  • Ability to frequently walk and stand, bend, stoop, and kneel; handle merchandise and equipment; and lift up to 40 pounds frequently and up to 55 pounds occasionally.
  • Ability to occasionally climb using a ladder.
  • Ability to regularly drive or provide personal transportation for bank deposits and occasional work-related travel.

Nice To Haves

  • Bilingual Spanish skills may be preferred at certain store locations.
  • High school diploma or equivalent.
  • One year of management experience in a retail environment.

Responsibilities

  • Recruit, select, hire, train, develop, and retain qualified employees in compliance with federal and state labor laws and company policies.
  • Conduct performance evaluations, address performance gaps through solutions or counseling, and recommend employee pay rates and advancement; take disciplinary action up to and including termination.
  • Communicate performance, conduct, and safety expectations, and coordinate meetings and events related to safety, security, and policies.
  • Ensure appropriate staffing and effective daily opening and closing; personally open the store at least twice weekly and close it at least twice weekly.
  • Review operating statements and identify business trends, including sales, profitability, and inventory turn, as well as expense-control opportunities, potential shrink, and errors.
  • Manage ordering and inventory to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on Basic Stock Replenishment and cycle counts.
  • Oversee efficient staging, stocking, and storage of merchandise according to company processes.
  • Ensure merchandise is presented according to established practices, with proper use of fixtures, pricing, and signage.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Maintain the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership in delivering superior customer service.
  • Maintain a clean, organized, safe, and secure store for employees and customers.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to company guidelines and deadlines.
  • Drive or provide personal transportation to make bank deposits and occasionally attend management meetings or visit other Dollar General stores.
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