General Manager I - Store 6629 Johnstown, PA

Advance Auto Parts•Johnstown, PA

4d•Onsite

About The Position

The General Manager is a professional-level sales and management role that supports both sides of the business. The position requires knowledge of store and automotive systems and parts, and the ability to identify issues, troubleshoot, and assist DIY customers with projects. The General Manager develops and maintains Professional Customer relationships, grows related programs, achieves financial metrics, and maintains service and store appearance standards. This exempt position requires a minimum of 50–55 hours per week, excluding meal breaks. The average schedule is 5–6 days per week in 11-hour shifts, including rotating nights and weekends, with an hour for lunch. Additional hours may be required based on staffing, store conditions, sales targets, and other business demands. The schedule is based on business needs. The role is predominantly performed indoors, though occasional outdoor work may be needed for services such as installing batteries and wiper blades. The General Manager is predominantly walking or standing and must be able to perform the physical activities described under Physical Demands, with or without reasonable accommodation.

Requirements

2–3 years of experience managing a team of 10–20 Team Members in a fast-paced, dynamic retail environment.
Successful experience managing profitability, with demonstrated financial and business acumen.
High school diploma or GED.
Valid driver's license.
Ability to communicate effectively in English, both verbally and in writing, and build strong relationships with Customers, peers, and upper management.
Ability to use Microsoft Word and Excel effectively.
Ability to calculate discounts, percentages, sales increases, and gross profit percentages.
Ability to review and analyze business reports, including profit and loss statements.
Ability to hold others accountable, inspect work quality, and give inspiring feedback.
Ability to work assorted days, evenings, and weekends as needed.
Ability to become ASE P2 certified or an ASE-ready equivalent.
Ability to perform the physical demands of the job, including frequently lifting or moving up to 50 pounds and occasionally up to 100 pounds, with or without reasonable accommodation.
Working knowledge of automotive systems is preferred.

Nice To Haves

Bachelor’s degree in business or a related area.
ASE certification.
Spanish language skills.
Working knowledge of automotive systems.
Proficiency with Microsoft PowerPoint.

Responsibilities

Achieve overall store sales goals and service objectives.
Manage and grow Professional Customer relationships and sales, including building and holding the team accountable for executing Customer action plans.
Select, hire, develop, manage performance, coach, schedule, and engage store Team Members.
Ensure execution of inventory and operational standards.
Coach Team Members to meet Customer expectations for DIY and Professional customers.
Perform manager-on-duty responsibilities, including touch bases and coaching, floor and phone management, task assignment and completion, safety, and opening and closing duties.
Lead change management.
Embrace diversity and foster a respectful environment for Customers and Team Members.
Provide DIY services, including battery installation and testing and wiper installation.
Assist the District or Region with other functions upon request.
Execute and train on project and product quality recommendations, store operational processes and procedures, DIY testing and diagnostic equipment, inventory systems, store equipment, POS systems, and parts lookup systems.
Review and analyze profit and loss statements and other business reports.
Recruit, select, hire, and develop quality Team Members.
Build and grow relationships with Professional Customers.
Locate and stock parts and source parts from special orders, FDO, second sources, and other sources.