General Manager(02878) - 4608 W Fullerton Ave

Domino's Franchise•Chicago, IL

About The Position

The General Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls and customer relations. The role requires setting an example, following all policies and procedures, and expecting the same standards from the crew. Duties include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, customer service, marketing, and profitability. On-the-job orientation and training are provided. The position also includes general store team-member duties such as operating equipment, stocking ingredients, preparing products, taking and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. The job posting also describes delivery duties and requirements, including delivering products and promotional materials, driving within a designated area, and navigating delivery locations. Advancement opportunities may include management roles, corporate operations, or franchise ownership.

Requirements

  • Ability to use judgment, perform math, and multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers, in person and over the telephone.
  • Ability to add, subtract, multiply, and divide accurately and quickly; may use a calculator.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and eye-hand coordination to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Transportation to and from work.
  • For delivery duties: valid driver's license with a safe driving record meeting company standards, access to an insured vehicle usable for delivery, and navigational skills to read maps and locate addresses.
  • For delivery duties: ability to navigate adverse terrain and delivery sites, including multi-story buildings, and carry products while walking and climbing.
  • Ability to meet the described physical demands, including standing, walking, lifting, carrying, pushing or pulling trays, climbing, bending, crouching, reaching, and frequent hand use.

Responsibilities

  • Oversee all activity during the shift, including cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and ensure all policies and procedures are followed.
  • Manage staffing, paperwork, food management, and work schedules.
  • Maintain store image, cleanliness, and standards.
  • Provide great customer service and support marketing and store profitability.
  • Operate store equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Deliver products by car to customers and deliver flyers and door hangers, as specified in the posting.
  • Maintain attendance and punctuality.
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