General Manager(07825) - 1600 W. Olive Ave.

Domino's Franchise•Burbank, CA

14h

About The Position

The General Manager operates store equipment and proprietary technology; stocks ingredients and supplies; prepares products; receives and processes telephone orders; takes inventory and completes related paperwork; and cleans equipment and the facility. The role is responsible for onboarding new hires and providing ongoing training to employees on store products and procedures, counting inventory, scheduling and staffing the store, and managing food and labor during assigned shifts. The General Manager communicates with customers and coworkers, leads the team, and follows quality-control standards and store procedures. The position involves frequent standing and walking, continuous use of hands, and repeated reaching, bending, and other physical tasks. It may require lifting and carrying supplies weighing up to 50 pounds, pushing or pulling trays, climbing stairs or ladders, and driving to deliver orders. Work conditions include temperature changes, hot surfaces and tools, food odors, cornmeal dust, sharp edges, and moving mechanical parts.

Requirements

Good communication skills to lead an effective team.
Ability to comprehend and provide correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination and eye-hand coordination to make precise, rapid, and accurate movements.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to perform the physical activities described, including standing, walking, reaching, bending, lifting, carrying, pushing, pulling, and occasional climbing.
Ability to use required store technology and equipment.

Responsibilities

Operate store equipment and use proprietary technology.
Stock ingredients and supplies from delivery areas to storage, work areas, and walk-in coolers.
Prepare products.
Receive and process telephone orders and communicate with customers and coworkers in person and by phone.
Take inventory, complete associated paperwork, and perform inventory counts.
Clean equipment and the facility, approximately daily.
Orient new hires and provide ongoing on-the-job training on store products and procedures.
Make schedules and staff the store.
Manage food and labor while in charge of a shift.
Deliver pizzas within the designated delivery area when required.
Use Domino’s technology implemented by the company, including the Driver app for drivers, DSS for CSRs, and Domino’s Car Side Delivery for all employees.