General Manager(01255) - 120 S Dexter St

Domino's Franchise•Ionia, MI

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; scheduling; store cleanliness; marketing; profitability; and maintaining company standards. The role requires setting an example for the crew and following all policies and procedures. The posting also describes general store-team duties, including operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided.

Requirements

  • Use judgment, math skills, and the ability to multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers, in person and by telephone.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • For delivery duties: navigational skills to read maps and locate addresses, a valid driver's license with a safe driving record meeting company standards, and access to an insured vehicle usable for delivery.
  • Ability to work alone and with others, work under stress, perform repetitive tasks, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical duties described, including standing, walking, lifting, carrying, pushing or pulling, climbing, bending, crouching, reaching, and driving.

Responsibilities

  • Oversee all activities during a shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example for crew members and ensure policies and procedures are followed.
  • Handle staffing, paperwork, food management, and work scheduling.
  • Maintain store image, standards, cleanliness, and customer service.
  • Support attendance and punctuality, marketing, and profitability.
  • Operate equipment, stock ingredients, prepare products, process telephone orders, take inventory, complete paperwork, and clean equipment and the facility.
  • Deliver products within the designated delivery area when required.
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