Assistant Manager(01255) - 120 S Dexter St

Domino's Franchise•Ionia, MI
•Onsite

About The Position

The Assistant Manager is responsible for everything that happens during their shift and helps ensure the store and its staff succeed. The role involves leading and supporting the crew, setting an example by following company policies and procedures, and overseeing store operations, customer relations, and profitability. The position offers opportunities for career progression within Domino’s, including advancement to general manager and franchise owner. The work includes operating equipment, stocking ingredients, preparing products, handling telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility daily. The role also involves communicating with customers and coworkers, entering orders by keyboard or touch screen, and working in a fast-paced store environment with varying temperatures and other conditions described below.

Requirements

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to stand for most tasks and walk short distances for short durations.
  • Ability to handle deliveries weighing up to 50 pounds and perform the described carrying, pushing, pulling, climbing, stooping, crouching, squatting, and reaching tasks.
  • Ability to work in varying and sometimes adverse weather conditions when taking out trash or performing other outside tasks.
  • Ability to work in store temperatures ranging from 36 degrees in the cooler to 90 degrees or higher in some work areas, and to adapt to sudden temperature changes.
  • Ability to work around food odors, cornmeal dust, cramped quarters including a walk-in cooler, hot surfaces and tools from ovens up to 500 degrees or higher, sharp edges, and moving mechanical parts.
  • Ability to talk and hear on the telephone; near- and mid-range vision for most in-store tasks; depth perception; and ability to differentiate between hot and cold surfaces.
  • Reliable transportation to and from work.

Responsibilities

  • Take responsibility for all activities and operations during the assigned shift.
  • Manage staffing, paperwork, cost controls, cash control, food management, and inventory control.
  • Work to a schedule and uphold store image and standards.
  • Provide great customer service and manage customer relations.
  • Maintain attendance and punctuality and ensure transportation to and from work.
  • Keep the store, equipment, and facility clean; perform daily cleaning.
  • Support marketing and store profitability.
  • Operate all equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and enter orders using a computer keyboard or touch screen.
  • Take inventory and complete associated paperwork.
  • Set an example by following all policies and procedures and expecting the same from the crew.
  • Support and encourage team members.
  • Unload and move deliveries and supplies, including carrying, pushing, pulling, and stocking items.
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