Assistant Manager (02957) - 120 E Vandalia St

Domino's Franchise•Edwardsville, IL

About The Position

The Assistant Manager supports operational excellence at the Edwardsville location at 120 E Vandalia St. The role involves leading shifts, supervising and developing employees, maintaining accurate cash operations, and providing excellent customer service. The Assistant Manager also helps maintain store cleanliness, reviews operational performance, and works with store leadership to implement initiatives and meet business goals. The position requires regularly lifting and moving items up to 25 pounds.

Requirements

Strong math and problem-solving abilities.
Excellent money management and cash-handling experience.
Strong customer service and communication skills.
Employee management and leadership capabilities.
Proficiency with point-of-sale (POS) systems.
Time-management and organizational skills.
Conflict-resolution and interpersonal skills.
Ability to lift up to 25 pounds regularly.
Friendly, diligent, and responsible work ethic.
Positive attitude and genuine enthusiasm for the role.
Ability to work collaboratively in a team environment.
Experience managing shifts or leading operational teams.
Demonstrated ability to deliver results and meet goals.
Resilience and adaptability in a fast-paced environment.

Nice To Haves

Previous experience in a supervisory or management role.
Knowledge of inventory management and stock control.
Experience with employee training and development.
Familiarity with food safety standards and practices.
Experience in the food service or retail industry.

Responsibilities

Lead and supervise shifts to ensure smooth daily operations and adherence to company standards.
Manage employee scheduling, training, and performance.
Handle cash management, including register reconciliation, deposits, and financial accuracy.
Interact professionally and empathetically with customers to resolve concerns and ensure satisfaction.
Answer phones, take orders, and provide accurate information in a timely manner.
Maintain store cleanliness and organization and set an example for team members.
Analyze operational metrics and identify opportunities for improvement and cost optimization.
Delegate tasks and provide constructive feedback to support team development.
Lift and move items up to 25 pounds regularly as part of daily operations.
Collaborate with store leadership to implement initiatives and drive business goals.
Use problem-solving skills to address challenges decisively and transparently.