Assistant Community Manager - Dexter Lake Union

Greystar•Seattle, WA

2d•$26 - $32•Onsite

About The Position

Greystar is hiring an experienced Assistant Community Manager for Dexter Lake Union, a 201-unit mid-rise community in Seattle’s Westlake neighborhood. The role supports the Community Manager in overseeing the community’s financial and operational activities, including accounting, bookkeeping, monthly close-out and financial reporting, invoice processing, rent and payment collection, bank deposits, account reconciliations, and use of property management software to record and report financial activity. The Assistant Community Manager also supports leasing and marketing, responds to resident needs, and serves as the on-site supervisor when the Community Manager is absent. The position works in an office environment and may involve frequent exposure to outdoor conditions. Local travel may be required for bank deposits, training, and other work-related needs; occasional travel may be required for meetings or training. The hourly pay range is $26.25–$32.00. Additional compensation may include bonus opportunities. Greystar offers eligible full-time employees a benefits package that includes insurance, paid time off, retirement matching, paid parental leave, and other benefits.

Requirements

Previous property management experience is required; fee management experience is preferred.
At least 1–3 years of relevant experience in residence life and/or property management.
High school diploma or equivalent and professional knowledge of a business discipline are required.
Understanding of lease terms, lease enforcement, and collections.
Excellent written and verbal communication skills, including the ability to read, write, and communicate effectively.
Demonstrated proficiency with internet, word processing, spreadsheet, and database management programs.
Strong proficiency with property management software such as Yardi, OneSite, or Entrata.
Financial aptitude, including experience creating or adhering to budgets and preparing fiscal reports.
Professional manner and dress; detail-oriented, self-motivated, able to work independently and collaboratively.
Required licenses and/or certifications as applicable to state and local jurisdictions.
Valid driver’s license to drive a golf cart on the property.
Ability to access all exterior and interior parts of the property and amenities.
Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and up to 50 pounds with assistance.

Nice To Haves

Bachelor’s degree in Business Management, Communications, or a related field from an accredited college or university.
Fee management experience.
Proficiency in MS Office Suite and Yardi/OneSite software.

Responsibilities

Collect and post rent, fees, and other payments; prepare daily bank deposits; reconcile bank accounts; prepare financial reports; and process invoices and payables.
Use property management software such as Yardi, OneSite, or Entrata, entering transactions accurately and completing updates and backups to maintain system integrity.
Review resident files and accounting records for unpaid or late fees, communicate with residents about outstanding balances, implement collection procedures, and enforce lease terms.
Review and submit vendor, contractor, and service-provider invoices, verify work performed or products purchased, obtain Community Manager approval, code charges, and coordinate related communications.
Follow established eviction procedures, including notice requirements and representing the community in court hearings or eviction proceedings as required.
Process resident move-outs by reviewing lease terms and notice requirements, applying applicable deposit and cancellation fees, and completing dispositions according to procedures and legal requirements.
Respond to resident complaints, questions, and requests in a timely manner and take appropriate action to resolve service issues and promote resident satisfaction and retention.
Act as the on-site supervisor when the Community Manager is absent by organizing and delegating daily work, coordinating maintenance and make-ready tasks, and managing operations in accordance with company policies and practices.
Assist with the client or owner relationship by meeting with owners, conducting community tours, providing performance updates, and responding to requests.
Support leasing and marketing efforts by greeting prospective residents, gathering prospect information, showing apartments and models, obtaining lease deposits, and assisting with rental applications and credit verification.
Assist leasing staff with virtual and in-person apartment tours.
Stay current on rent assistance policies and programs from federal, state, and local offices.
Partner with on-site and marketing teams to create safe, socially distanced resident activities and events.
For California locations, review completed move-in files before submitting them to the Community Manager for review and approval.

Benefits

Medical, dental, vision, disability, and life insurance; basic employee-only medical coverage is available at no cost.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure, and a birthday day off is available after one year of service.
Onsite housing discount at Greystar-managed communities, subject to discount terms and unit availability; the job description also states discounts of up to 40%.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Cell phone allowance.
Monthly bonus incentives; eligible onsite roles may also participate in weekly, monthly, and/or quarterly bonus programs.