General Manager

PCRK Group•Canton, MI

20d•Onsite

About The Position

PCRK Group’s Massage Envy location in Canton, Michigan, is seeking a people-focused General Manager to lead the team and daily business operations. The role centers on developing a high-performing team, delivering an exceptional client experience, and meeting business goals while fostering a supportive workplace. The position offers a base salary, commissions, and bonus opportunities; the listed salary range is $60,000–$65,000 annually, depending on experience, plus bonus opportunity. Candidates are asked to complete a brief General Manager assessment. The location is at 42791 Ford Rd, Canton Township, MI 48187.

Requirements

At least 3 years of management experience.
Strong communication and motivation skills, including the ability to build cohesive, productive teams.
Ability to interpret business metrics and use them to guide decisions.
Organized and proactive, with the ability to thrive in a fast-paced environment.
Passion for wellness and commitment to a positive environment for clients and staff.

Nice To Haves

Experience in spa, fitness, retail, or hospitality.

Responsibilities

Lead by example and champion Massage Envy’s core values.
Coach and mentor team members, supporting their success and continued growth.
Drive sales, membership growth, and service-excellence metrics to exceed business goals.
Ensure clients receive an exceptional experience and feel seen, heard, and cared for.
Oversee daily operations, including scheduling, staffing, inventory, payroll, and compliance.
Build a supportive, high-energy culture where team members feel valued and empowered.