General Manager

Arby's (DRM Arby's)•Kirksville, MO

22d•$55,000

About The Position

The General Manager leads the restaurant team to provide strong customer service and a positive, welcoming experience. The role oversees staffing and scheduling, team development, hiring and coaching, ordering and inventory, restaurant cleanliness and food safety, marketing execution, and progress toward financial goals. The General Manager works with the District Manager to review profit and loss statements and address problems, while supporting employees and resolving customer concerns. The position calls for flexibility, independent work, and the ability to operate effectively in a fast-paced environment.

Requirements

Desire to grow and succeed in personal and professional development.
Strong, effective, people-oriented relationship skills.
Ability to occasionally lift up to 50 pounds and use hands to prepare sandwiches.
Drive, determination, punctuality, and responsibility in working scheduled shifts.
Three to five years of experience leading a diverse team in a restaurant setting, or equivalent education.
Valid driver's license, insurance, and an adequate driving record.
Ability to work flexible hours, work independently, and interact with a variety of personalities.
Satisfactory background check and minimum age of 18.
Ability to meet tight deadlines and work in a fast-paced environment.

Responsibilities

Inspire and support the team in providing excellent service to customers.
Generate weekly schedules to ensure the restaurant has adequate staffing and capacity.
Maintain a positive culture for employees and customers through coaching, disciplinary measures, and hiring suitable applicants.
Oversee and participate in routine ordering and inventory practices to maintain adequate product levels.
Maintain restaurant cleanliness and a safe environment by following maintenance and food safety guidelines.
Support team members in developing the abilities and knowledge needed to meet customer needs.
Help diffuse and resolve customer issues and employee wellness concerns.
Ensure marketing plans are executed accurately and on time.
Review profit and loss statements and progress toward goals with the District Manager each period, and take action to solve problems.
Build positive relationships with customers and coworkers.
Create an enjoyable workplace.