General Manager
About The Position
Hotel Management & Consulting is seeking an experienced, dynamic, hands-on hospitality leader to manage hotel operations. The General Manager leads and develops a team of 6–12 staff, maintains guest-service and cleanliness standards, and oversees operational performance, budgets, labor, occupancy, and profit and loss. The role also promotes the property and builds local business relationships to support sales and occupancy. The General Manager may assist with housekeeping, laundry, and public-space needs and cover employee shifts as necessary. The position requires following property emergency procedures and ensuring the security of the property and its guests. The company may modify or change job duties, and employment is at will. Reasonable accommodation may be provided to enable qualified individuals with disabilities to perform essential functions.
Requirements
- At least 1 year of experience as a Hotel General Manager (listed as a preferred qualification).
- Valid driver's license (listed as a preferred qualification).
- Proficient computer skills (listed as a preferred qualification).
- Strong organizational, time-management, and problem-solving abilities.
- Effective oral and written communication skills.
- Proactive and aggressive approach to solving problems.
- Strong leadership and team-development skills.
- Willingness to work a changing schedule.
- Ability to perform tasks involving kneeling, squatting, sitting, standing, bending, and twisting for long periods.
- Ability to lift, push, and pull up to 20 pounds regularly and up to 50 pounds occasionally.
Nice To Haves
- Valid driver's license.
- At least 1 year of experience as a Hotel General Manager.
- Proficient computer skills.
- Excellent organizational, time-management, and problem-solving abilities.
- Effective oral and written communication skills.
- Proactive and aggressive problem-solving approach.
- Strong leadership and team-development skills.
- Excellent verbal and written communication skills.
- Willingness to work a changing schedule.
Responsibilities
- Recruit, train, and motivate a team of 6–12 staff members, providing hands-on support and guidance.
- Maintain high cleanliness standards and ensure the hotel is guest-ready; promptly address guest concerns and manage guest reviews.
- Follow brand guidelines and meet operational deadlines.
- Manage budgets, labor, occupancy, and profit and loss to support successful hotel operations.
- Network in the local community and build relationships with competitive properties, local organizations, and key clients.
- Lead in-house guest sales and marketing initiatives to increase occupancy.
- Assist with room housekeeping, laundry duties, and public-space needs as required.
- Cover employee shifts when needed to maintain operational continuity during unexpected absences.
- Know and follow property emergency procedures and ensure property and guest security.
- Perform other duties as assigned.
Benefits
- Salary dependent on experience, plus bonus opportunity.
- Daily pay access with flexible options to access earnings.
- Medical, dental, and vision benefits for full-time employees.
- Paid time off for full-time employees.
- Health Savings Account (HSA) for full-time employees.
- 401(k) for full-time employees.
- Employee Assistance Program provided to all employees.
- Career advancement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
