General Manager (04756) - 859 Nazareth Pike

Domino's Franchise • Nazareth, PA

1d

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew, follows all company policies and procedures, and expects the same from team members. Duties also include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, marketing, customer service, attendance, and profitability. The position requires transportation to and from work.

The General Manager may perform general store team-member duties, including operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided.

The work may involve operating in a store with varying temperatures, food-related fumes and dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. Some duties take place outdoors or involve delivery in varying and sometimes adverse weather. Physical activities can include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing, bending, crouching, reaching, and driving. Delivery-related tasks include transporting products to customers and distributing flyers or door hangers. The described driving duties require a valid driver's license with a safe driving record and access to an insured vehicle usable for delivery.

Requirements

• Ability to exercise judgment and multitask.
• Ability to perform basic arithmetic accurately and quickly and make correct monetary change.
• Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers in person and by telephone.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination to make precise movements rapidly and accurately, and ability to enter orders using a computer keyboard or touch screen.
• Navigational skills to read a map and locate addresses within a designated delivery area.
• Ability to work under stress, meet quality-control standards, perform repetitive tasks, work alone and with others, direct activities, deal with people, analyze and compile data, and make judgments and decisions.
• Reliable attendance and punctuality, and transportation to and from work.
• For delivery duties: valid driver's license with a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.
• Ability to perform the physical activities described, including standing, walking, lifting and carrying, pushing and pulling, climbing, bending, crouching, reaching, and driving.

Responsibilities

• Oversee all activities during the shift, including cost controls, inventory control, cash control, and customer relations.
• Set an example for the crew and ensure company policies and procedures are followed.
• Handle staffing and paperwork.
• Manage food and work to a schedule.
• Maintain store image, cleanliness, and operating standards.
• Provide great customer service and support marketing and profitability.
• Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete associated paperwork; and clean equipment and the facility.
• Deliver products by car to customers and distribute flyers and door hangers, as applicable.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed