Customer Service Rep (04756) - 859 Nazareth Pike

Domino's Franchise • Nazareth, PA

1d • Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to help process customer orders and perform general store team-member duties. Team members may work part-time or full-time, with schedules intended to accommodate their availability. On-the-job orientation and training are provided. The role offers opportunities to grow into management and other positions within the company.

The work takes place in a pizza store and includes customer interactions in person and by telephone, preparing products, stocking and handling ingredients and supplies, operating equipment, taking inventory, completing paperwork, and cleaning the equipment and facility. Work may involve varying temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. The job requires frequent standing, walking, reaching, hand use, and bending, along with occasional lifting, carrying, pushing, climbing, crouching, or squatting.

Requirements

• Must be at least 16 years old.
• Ability to understand and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Ability to use a computer keyboard or touch screen to enter orders.
• Eye-hand coordination and ability to make precise movements rapidly and accurately.
• Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the listed physical tasks, including standing, walking, lifting, carrying, pushing or pulling trays, occasional climbing, bending, crouching, reaching, and continuous hand use.
• Ability to handle deliveries and supplies weighing up to 50 pounds.
• Ability to work amid the described conditions, including varying temperatures, food odors, cornmeal dust, cramped quarters, hot surfaces, sharp edges, and moving mechanical parts.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload deliveries using a hand truck and move supplies to storage shelves.
• Perform related store tasks, including handling trays, stocking, cleaning, and maintaining the work area.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed