Customer Service Rep(03996) - 375 PUTNAM PIKE

Domino's Franchise • Smithfield, RI

1d • Onsite

About The Position

Customer Service Representatives help Domino’s prepare and process customer orders while supporting the operation of the store. Duties include operating equipment, stocking ingredients and supplies, preparing products, taking telephone orders, completing inventory and related paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The position requires communication and basic math skills, accurate order entry, customer and coworker interaction, and the ability to work independently or with others under stress while meeting quality standards.

The work involves standing for most tasks, walking short distances, and occasional desk work. Team members handle deliveries and supplies, including lifting cases up to 50 pounds, and may carry, push, pull, climb, bend, crouch, squat, and reach as needed. The store environment includes temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Team members use equipment and work aids such as computers, phones, calculators, a pizza cutter, and a pizza peel.

Requirements

• Must be at least 16 years of age.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination and eye-hand coordination to make precise movements rapidly and accurately.
• Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the stated physical tasks, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, squatting, and reaching.
• Ability to handle cases weighing up to 50 pounds and to work around hot surfaces, sharp edges, moving mechanical parts, and varying temperatures.

Responsibilities

• Operate store equipment.
• Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and enter orders using a computer keyboard or touch screen.
• Take and process orders in person and by phone.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload and handle deliveries and supplies, including moving items to storage and shelves.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed