Customer Service Rep(03277) - 2233 Baltimore Pike

Domino's Franchise•Oxford, PA

About The Position

The Customer Service Rep operates equipment; stocks ingredients from the delivery area to storage, the work area, and the walk-in cooler; and prepares products. The role receives and processes telephone orders, takes inventory, completes related paperwork, and cleans equipment and the facility approximately daily. The position requires accurate, quick basic arithmetic and making correct monetary change. It also requires verbal, writing, and telephone skills to take and process orders; coordinated, precise hand and finger movements; computer keyboard or touchscreen order entry; understanding and providing written instructions; and communicating with customers and co-workers in person and by phone.

Requirements

  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders by phone and in person.

Responsibilities

  • Operate all equipment.
  • Stock ingredients from the delivery area to storage, the work area, and the walk-in cooler.
  • Prepare product.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and facility approximately daily.
  • Take and process orders using verbal, writing, and telephone skills.
  • Enter orders using a computer keyboard or touch screen.
  • Communicate with customers and co-workers to process orders over the phone and in person.
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