Customer Service Rep(06136) - 3956 Clarksville Pike
About The Position
The Customer Service Rep helps Domino’s prepare and sell pizzas while providing customer service in a store environment. The role includes receiving and processing orders by phone and in person, preparing products, operating store equipment, stocking ingredients, taking inventory, completing paperwork, and cleaning the equipment and facility. On-the-job orientation and training are provided. The position may be part-time or full-time, with schedules intended to accommodate team members’ other commitments. Opportunities for advancement, including into management, are available. The job involves working with customers and coworkers, both independently and as part of a team, while meeting quality standards and working under stress. Team members may encounter changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. The role requires extended standing and frequent walking, reaching, bending, and hand use, as well as occasional lifting and carrying supplies weighing up to 50 pounds.
Requirements
- Must be at least 16 years of age.
- Ability to understand and provide correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Hand-eye coordination and ability to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to stand for most tasks and walk short distances for short durations.
- Ability to lift and handle supplies weighing up to 50 pounds, and to reach shelves up to 72 inches high.
- Ability to perform required bending, crouching, reaching, pushing, pulling, climbing, and continuous hand-use tasks.
Responsibilities
- Operate store equipment.
- Stock ingredients from delivery areas into storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders and communicate with customers in person.
- Take inventory and complete related paperwork.
- Clean equipment and the facility approximately daily.
- Unload ingredient and supply deliveries using a hand truck and stock items on shelves.
- Perform other store tasks such as handling trays, cleaning, and maintaining the work area.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
