Assistant Manager(03996) - 375 PUTNAM PIKE
About The Position
The Assistant Manager is responsible for everything that happens during their shift, including staffing, paperwork, cost controls, inventory, cash handling, food management, customer relations, scheduling, store cleanliness, marketing, profitability, and adherence to company policies and standards. The role sets an example for the crew and requires judgment, math skills, multitasking, and the ability to direct activities and work under stress. The position also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The posting also describes delivery-related duties and qualifications, including delivering products and flyers, though it does not specify that these are required specifically of the Assistant Manager. Work may involve exposure to varying weather, food odors, cornmeal dust, cramped spaces, temperatures ranging from 36 degrees in the cooler to 90 degrees or above in some areas, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical tasks may include standing, walking, lifting and carrying supplies, pushing or pulling tray dollies, occasional climbing, bending, crouching, reaching, and frequent hand use.
Requirements
- Ability to use judgment, perform math, and multitask.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make decisions.
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; may use a calculator.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination and eye-hand coordination to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to operate equipment and perform store duties, including stocking, food preparation, inventory, paperwork, and cleaning.
- Transportation to and from work.
- For delivery duties: valid driver's license with a safe driving record meeting company standards, access to an insured vehicle usable for delivery, and ability to navigate to addresses within a designated delivery area.
- For delivery duties: ability to navigate adverse terrain, including multi-story buildings and private homes, while carrying products.
Responsibilities
- Oversee all activities and operations during the assigned shift.
- Manage staffing, paperwork, cost controls, cash control, inventory, and food management.
- Maintain customer relations and provide great customer service.
- Work to a schedule and ensure attendance and punctuality.
- Set an example for the crew and ensure company policies, procedures, and standards are followed.
- Maintain store cleanliness and a proper store image.
- Contribute to marketing and store profitability.
- Operate store equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete associated paperwork, and clean equipment and the facility.
- If performing delivery duties: deliver products, flyers, and door hangers to customers and delivery locations.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
