Level 1 Assistant Manager (04756) - 859 Nazareth Pike

Domino's Franchise•Nazareth, PA

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability. The role requires setting a positive example, following all company policies and procedures, and expecting the same from the crew. Assistant managers also perform general store team member duties, which may include operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. On-the-job orientation and training are provided. The position may include delivering products and requires access to an insured vehicle and a valid driver’s license with a safe driving record that meets company standards. The work involves standing and walking for much of the shift, handling food and supplies, and exposure to hot and cold areas, food odors, cornmeal dust, moving equipment, and changing weather conditions. Physical tasks may include lifting, carrying, pushing, climbing, bending, reaching, and driving.

Requirements

  • Ability to exercise judgment, perform basic math, and multitask.
  • Ability to add, subtract, multiply, and divide accurately and quickly; use a calculator if needed; and make correct monetary change.
  • Ability to understand and give written instructions and communicate verbally with customers and coworkers, including by telephone and in person.
  • Verbal, writing, and telephone skills to take and process orders.
  • Ability to use a computer keyboard or touch screen to enter orders.
  • Ability to work independently and with others, direct activities, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make decisions.
  • Valid driver’s license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Ability to navigate delivery areas, including adverse terrain, multi-story buildings, private homes, and stairs while carrying products.
  • Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing, climbing, bending, reaching, and frequent hand use.

Responsibilities

  • Manage all activities and operations during the assigned shift.
  • Control costs, inventory, and cash.
  • Maintain customer relations and provide great customer service.
  • Staff the shift and complete paperwork.
  • Manage food and work to a schedule.
  • Set an example by following company policies, procedures, and standards, and ensure the crew does the same.
  • Maintain attendance and punctuality, store cleanliness, and the store’s image.
  • Contribute to marketing and store profitability.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
  • Deliver products by car to customers and deliver flyers and door hangers, as needed.

Benefits

  • On-the-job orientation and training.
  • Opportunities for advancement from assistant manager to general manager, franchisee, or Manager Corporate Operations.
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