General Manager

Honey Baked Ham Company • Durham, NC

6d

About The Position

The General Manager leads store operations and is accountable for overall performance, including sales, customer service, product quality, and staff development. The role requires making business decisions, executing a business plan, understanding the factors that affect the P&L, maintaining product quality, building community relationships, and developing staff. General Managers receive a multi-week training program with experienced trainers and may participate in a leadership development program.

Managers typically work about 50 hours per week, except during four or five weeks of the year, and stores are closed on Sundays. Store leaders need a valid driver's license and reliable transportation. The role involves bending, stooping, prolonged standing, twisting, lifting products and supplies weighing up to 65 pounds, and working with a hot torch.

Requirements

• Current General Manager experience in a retail or restaurant environment.
• Passion for hands-on customer service.
• Demonstrated growth in previous roles.
• Understanding of the factors that affect a P&L and ability to execute a business plan.
• Commitment to product quality.
• Strong desire to increase sales and build community relationships.
• Ability to coach, identify, and develop talent.
• Valid driver's license and reliable transportation.
• Ability to bend, stoop, stand for long periods, twist, lift products and supplies weighing up to 65 pounds, and work with a hot torch.

Nice To Haves

• Experience hiring seasonal workers.

Responsibilities

• Lead store operations and take full accountability for store performance.
• Achieve goals for sales, customer service, product quality, and staff development.
• Execute a business plan and manage factors affecting the store's P&L.
• Hire and develop associates, including seasonal workers as needed.
• Increase sales and build relationships in the community.
• Maintain the quality of products served and sold.

Benefits

• Matched 401(k)
• Medical, dental, and vision insurance options
• Life insurance
• Long-term and short-term disability coverage options
• Paid time off, including holidays
• Bonus program based on store profitability, paid four times per year
• Tuition assistance program
• Access to an Employee Assistance Program
• Discounts on company products
• Leadership development program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed