General Manager

Sonic Healthcare USA•Las Vegas, NV

About The Position

The General Manager is responsible for the financial performance, growth, and operations of up to five practices across multiple states. The role directs operational strategies and staffing plans, manages technical teams and practice leadership, and works with senior management and physician leadership on business planning. It also oversees daily operations, quality and productivity standards, client relationships, expenses, and compliance with healthcare regulations and accrediting requirements.

Requirements

  • At least five years of managerial experience in laboratory administration and/or healthcare administration.
  • Bachelor’s degree in Healthcare Administration or Business Administration.

Nice To Haves

  • MBA or MHA.
  • Knowledge of CAP (College of American Pathologists), healthcare administration, policies, and operating procedures.
  • Knowledge of P&L management, fiscal management systems, and techniques.
  • Knowledge of human resource management practices, including supervision and staff development.
  • Knowledge of governmental regulations and reimbursement requirements.
  • Knowledge of information and billing systems.
  • Knowledge of employee development principles and practices sufficient to support organizational productivity.

Responsibilities

  • Manage business unit financial performance and achieve budgeted growth, net revenue, cost of service, and EBITDA targets.
  • Direct, develop, implement, and administer leadership and operational strategies, tactics, and staffing plans aligned with divisional goals.
  • Manage the successful operations of up to five practices across multiple states and oversee technical job functions within those practices.
  • Manage recruitment, retention, training, orientation, discipline, and evaluation of supervisory, clerical, and technical associates in collaboration with Human Resources.
  • Assist senior management and physician leadership in developing short- and long-range business plans for the practices and company.
  • Direct day-to-day operations and establish guidelines to prioritize production, evaluate effectiveness, and improve service quality.
  • Implement AP operational quality assurance standards and manage and measure productivity standards.
  • Engage in marketing activities to maintain and develop relationships, cultivate new business, and strengthen the practices’ marketplace position.
  • Attend Triad and At Risk calls to monitor client satisfaction and unit growth expectations.
  • Evaluate and monitor departmental expenses and take appropriate action based on variances from trends and budgets.
  • Ensure compliance with regulatory agencies and accrediting bodies, including CAP, CLIA, HIPAA, EPA, and OSHA requirements.
  • Represent the practices professionally in relationships with healthcare organizations, government agencies, and third-party payers.
  • Maintain strict confidentiality of protected health information and access it only when required for job duties.

Benefits

  • Free laboratory services for the employee and eligible dependents.
  • Paid Time Off and Paid Holidays.
  • Medical, dental, and vision insurance.
  • 401(k) plan with a company match.
  • Opportunity to grow within the organization.
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