General Manager
About The Position
The General Manager manages the restaurant’s daily operations, including employee selection, development, and performance management. The role oversees food-supply inventory and ordering, works to optimize profits, and ensures guests are satisfied with their dining experience. The General Manager reports to the District Manager. Taco Time NW emphasizes fresh, quality food, quick service, and an engaged staff focused on exceeding guest expectations. General Managers are encouraged to operate their restaurants with pride, initiative, energy, and care for employees and guests. The company describes its training as thorough and promotes reasonable hours and five-day work weeks. The hiring process is completely virtual.
Requirements
- Valid food handlers permit.
- Two to three years of previous restaurant management experience.
- Strong computer skills and knowledge of Excel and Word.
- Ability to lead and develop a team.
- Strong communication skills and ability to listen attentively to guests and team members.
- Ability to demonstrate accuracy and thoroughness and seek ways to improve and promote quality.
- Ability to coordinate a wide range of activities under pressure and recommend appropriate solutions to restaurant problems.
- Strong customer-service, quality-focus, leadership, and decision-making skills.
Responsibilities
- Follow company standards and service levels to increase sales and minimize food, beverage, supply, utility, and labor costs.
- Enforce sanitary food-handling practices and maintain the cleanliness of the kitchen and dining areas.
- Ensure compliance with operational standards, company policies, and procedures.
- Manage shifts, including daily decision-making, scheduling, and planning, while maintaining standards, product quality, and cleanliness.
- Investigate and resolve complaints about food quality and service, taking appropriate action to encourage dissatisfied guests to return.
- Interview, hire, train, coach, counsel, and develop employees, and terminate employees when necessary.
- Provide employee feedback, establish performance expectations, and conduct performance reviews.
- Maintain an up-to-date staffing plan, prepare schedules, and ensure the restaurant is staffed for all shifts.
- Complete financial and administrative duties accurately, on time, and in accordance with company policies and procedures.
- Promote the restaurant through promotional activities, signage, and positive community engagement.
- Participate in preparing, cooking, assembling, or packaging food; collecting guest payments; and providing guest service as needed to maintain business flow.
- Perform other duties as assigned.
Benefits
- Competitive wages and bonus potential.
- Payday every Friday.
- Medical and dental benefits.
- 401(k) retirement plans.
- Education assistance.
- Childcare assistance.
- Quality of life and flexible schedules.
- Free employee shift meals.
- Paid time off: 80 hours after 90 days of employment.
- Promotions from within.
- Taco Time Cares employee hardship program.
- Employee discounts for employees and immediate family.
- Employees can use the Taco Time NW app to purchase up to $40 worth of Taco Time three times per week during non-prime hours.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
