General Manager(01447) - 1740 S Main St

Domino's Franchise•Paris, KY

About The Position

The General Manager is responsible for everything that happens during a shift, including staffing, paperwork, cost and cash controls, inventory, food management, customer relations, scheduling, store cleanliness, marketing, profitability, attendance, and adherence to company policies and standards. The manager is expected to set an example for the crew, follow all policies and procedures, and provide great customer service. The role includes general store team-member duties such as operating equipment, stocking ingredients and supplies, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The job requires communicating with customers and coworkers, entering orders using a computer keyboard or touch screen, performing basic calculations and handling money accurately, and working effectively alone or with others under stress. Work may involve exposure to varying weather, food odors, cornmeal dust, temperatures ranging from about 36 degrees in the cooler to 90 degrees or higher in some work areas, hot oven surfaces, sharp edges, and moving mechanical parts. Physical activities include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing stairs or ladders, bending, crouching, reaching, and frequent hand use. The posting also describes delivery-specific duties and qualifications, including delivering products by car, distributing flyers and door hangers, having a valid driver's license and access to an insured vehicle, and navigating delivery areas and adverse terrain. It does not specify that these delivery duties are part of the General Manager role.

Requirements

  • Ability to exercise judgment, perform basic math, and multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; may use a calculator.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and eye-hand coordination to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical activities described, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and frequent hand use.

Responsibilities

  • Oversee everything that happens during the shift.
  • Manage staffing and paperwork.
  • Control costs, cash, and inventory.
  • Manage food and work to a schedule.
  • Maintain the store's image, cleanliness, and standards.
  • Provide customer service and manage customer relations.
  • Support marketing and store profitability.
  • Set an example for the crew and ensure company policies and procedures are followed.
  • Operate equipment; stock ingredients and supplies; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
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