The General Manager is responsible for everything that happens during a shift, including staffing, paperwork, cost and cash controls, inventory, food management, customer relations, scheduling, store cleanliness, marketing, profitability, attendance, and adherence to company policies and standards. The manager is expected to set an example for the crew, follow all policies and procedures, and provide great customer service. The role includes general store team-member duties such as operating equipment, stocking ingredients and supplies, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The job requires communicating with customers and coworkers, entering orders using a computer keyboard or touch screen, performing basic calculations and handling money accurately, and working effectively alone or with others under stress. Work may involve exposure to varying weather, food odors, cornmeal dust, temperatures ranging from about 36 degrees in the cooler to 90 degrees or higher in some work areas, hot oven surfaces, sharp edges, and moving mechanical parts. Physical activities include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing stairs or ladders, bending, crouching, reaching, and frequent hand use. The posting also describes delivery-specific duties and qualifications, including delivering products by car, distributing flyers and door hangers, having a valid driver's license and access to an insured vehicle, and navigating delivery areas and adverse terrain. It does not specify that these delivery duties are part of the General Manager role.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed