Customer Service Rep(01447) - 1740 Main St
About The Position
Domino’s Pizza is seeking customer service representatives to help serve customers and support store operations. Team members may work part-time or full-time, with schedules intended to accommodate their availability. The role offers on-the-job orientation and training and opportunities to advance into management or other positions within the company. Team members operate store equipment; stock ingredients and supplies; prepare products; take and process telephone and in-person orders; complete inventory and related paperwork; and clean equipment and the facility. The work requires customer and coworker communication, basic math and money-handling skills, accurate order entry, and the ability to perform repetitive tasks and work under quality standards and stress. Work takes place in a pizza store and includes standing for most tasks, short-distance walking, and occasional desk work. Conditions may include varying weather during outside tasks; temperatures ranging from a 36-degree cooler to work areas above 90 degrees; food odors and cornmeal dust; cramped spaces; and hot surfaces and tools, sharp edges, and moving mechanical parts. Physical tasks include lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, continuous reaching, and frequent hand use. Applicants must be at least 16; some duties are restricted for team members under 18.
Requirements
- Must be at least 16 years of age; some duties are restricted for anyone under 18.
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to perform the physical demands of the role, including standing, walking, lifting, carrying, pushing or pulling, occasional climbing, bending, crouching, reaching, and frequent hand use.
Responsibilities
- Operate store equipment.
- Stock ingredients and supplies from the delivery area into storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders and communicate with customers in person.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Enter customer orders using a computer keyboard or touch screen.
- Unload and store deliveries, including lifting and stacking cases.
- Perform other store tasks such as removing trash, stocking shelves, cleaning, and maintaining the facility.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
