General Manager(09803) - 646 Washington St

Domino's Franchise•South Easton, MA

12h

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The role requires setting an example for the crew, following all policies and procedures, and managing staffing, paperwork, food, schedules, store standards, customer service, attendance, transportation, cleanliness, marketing, and profitability. The posting describes the position as a leadership opportunity in a fun and flexible company, with opportunities for advancement to franchise ownership or corporate operations. The role also includes general store team member duties such as operating equipment, stocking ingredients, preparing products, receiving and processing phone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Training and orientation are provided on the job. Work includes physical store tasks and may include driving deliveries within a designated area. Conditions can include varying temperatures, food odors, cornmeal dust, cramped spaces, hot equipment and surfaces, sharp edges, moving parts, and adverse weather. Physical activities include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing, bending, crouching, reaching, and driving.

Requirements

Ability to exercise judgment, perform math, and multitask.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Navigational skills to read a map and locate addresses within the designated delivery area.
Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying product.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
Valid driver's license with a safe driving record meeting company standards.
Access to an insured vehicle that can be used for delivery.

Responsibilities

Oversee everything that happens during a shift.
Manage cost controls, inventory control, cash control, and customer relations.
Set an example for the crew and ensure policies and procedures are followed.
Handle staffing and paperwork.
Manage food and work to a schedule.
Maintain store image and adherence to standards.
Provide great customer service.
Maintain attendance and punctuality.
Ensure transportation to and from work.
Maintain store cleanliness.
Support marketing and profitability.
Operate equipment, stock ingredients, prepare products, and receive and process telephone orders.
Take inventory, complete associated paperwork, and clean equipment and the facility.
Deliver products within a designated delivery area, and deliver flyers and door hangers.