Customer Service Rep(09803) - 646 Washington St

Domino's Franchise•South Easton, MA
•Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to receive and process orders and support store operations. The role may be part-time or full-time, with schedules intended to accommodate team members’ needs. On-the-job orientation and training are provided, and advancement opportunities may include management or franchise ownership. Team members work in a fast-paced pizza store environment and may work independently or with others. The job involves communicating with customers and coworkers, using store equipment, preparing products, stocking ingredients, handling orders and inventory, and cleaning the store and equipment. Work areas include a walk-in cooler, hot oven surfaces, and other conditions such as food odors and cornmeal dust. Physical tasks include standing for most work, walking short distances, lifting and carrying supplies, reaching, bending, and frequent hand use.

Requirements

  • Must be at least 16 years of age.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders in person and by phone.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands or fingers to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical tasks described, including standing for most tasks, lifting and carrying supplies, and frequent reaching and hand use.

Responsibilities

  • Operate store equipment.
  • Stock ingredients from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders, including communicating with customers in person and by phone.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload ingredient and supply deliveries using a hand truck.
  • Perform other store tasks, such as stocking, cleaning, and occasional sign or maintenance tasks.
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