Level 2 Assistant Manager(09803) - 646 Washington St

Domino's Franchise•South Easton, MA

About The Position

The Assistant Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The role requires setting a strong example, following all policies and procedures, and expecting the same of the crew. Assistant managers help oversee staffing, paperwork, food management, scheduling, store standards and cleanliness, customer service, marketing, and profitability. The position also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The role involves working in a store with variable temperatures, food-related odors and dust, cramped areas, hot surfaces, sharp edges, and moving mechanical parts. Some duties may involve outside work and delivery-related driving in varying weather conditions. Physical activities include standing, walking, lifting and carrying supplies, pushing trays, occasional climbing, bending, reaching, and frequent hand use. Delivery tasks require transporting products to customers and distributing flyers or door hangers.

Requirements

  • Ability to exercise judgment, perform basic math, and multitask.
  • Ability to follow policies and procedures and set an example for the crew.
  • Ability to comprehend and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers in person and by telephone.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and eye-hand coordination to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Navigational ability to read a map and locate addresses within the delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings and private homes, while carrying products.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Valid driver's license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Ability to meet the physical demands described, including standing, walking, lifting deliveries weighing up to 50 pounds, carrying products, pushing or pulling trays, occasional climbing, bending, reaching, and frequent hand use.

Responsibilities

  • Oversee all activities and operations during the assigned shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and ensure policies and procedures are followed.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain store image, standards, cleanliness, and customer service.
  • Support marketing and store profitability.
  • Operate store equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete paperwork, and clean equipment and the facility.
  • Deliver products to customers and distribute flyers and door hangers, as required.
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