General Manager(01052) - 1720 W Washington St
About The Position
The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store standards, customer service, attendance, cleanliness, marketing, and profitability. The manager must set an example, follow all policies and procedures, and expect the same from the crew. The role requires judgment, math skills, multitasking, and the ability to direct activities, work under stress, meet quality standards, deal with people, and make decisions. The position also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, handling telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. Team members may deliver products and flyers within the designated delivery area, requiring a valid driver's license and safe driving record, as well as access to an insured vehicle. Work involves standing, walking, sitting for paperwork, lifting and carrying supplies and products, pushing or pulling trays, occasional climbing, bending, crouching, and continuous reaching. Conditions may include adverse weather, varying temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. The job requires verbal and written communication, telephone and computer order entry, basic arithmetic, monetary change-making, and vision and hearing abilities relevant to in-store work and driving.
Requirements
- Ability to exercise judgment, perform math, and multitask.
- Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to comprehend and give correct written instructions and communicate verbally with customers and co-workers.
- Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination to make precise movements quickly and accurately, and ability to enter orders using a computer keyboard or touch screen.
- Navigational skills to read a map and locate addresses within the delivery area.
- Valid driver's license with a safe driving record meeting company standards.
- Access to an insured vehicle that can be used for delivery.
- Ability to meet the physical demands of the role, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and driving.
Responsibilities
- Oversee all activity during the shift, including cost, inventory, and cash controls and customer relations.
- Set an example for the crew and ensure compliance with all policies and procedures.
- Manage staffing, paperwork, food, schedules, store standards, attendance, punctuality, cleanliness, marketing, and profitability.
- Provide great customer service and maintain the store's image and operating standards.
- Operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete paperwork, and clean equipment and the facility.
- Deliver products by car to customer locations and deliver flyers and door hangers.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
