General Manager

A-1 Hospitality Group•Portland, OR

21d

About The Position

The General Manager is responsible for the day-to-day operation of the Holiday Inn Express Jantzen Beach hotel, with an emphasis on sales, financial management, employee development and training, and quality assurance. The role contributes to the hotel’s overall success by meeting business revenue, guest and associate satisfaction, and operational effectiveness objectives. It also oversees hotel quality, guest and employee relations, revenue and marketing strategy, community relationships, security, human resources, financial and operational plans, budgeting, and recommendations for capital improvements. Other duties may be assigned as required. The employer is an equal opportunity employer and prohibits discrimination and harassment on the basis of protected characteristics under applicable federal, state, and local laws. Pre-employment drug testing and background checks are administered.

Requirements

Bachelor’s degree or equivalent hotel and management experience.
Experience as a General Manager at a similar hotel.
Proven track record of meeting budgets and understanding of P&L statements, budgets, and cost and inventory control.
Excellent communication and problem-solving skills.
Proficiency with Windows-based software.
Proven track record of service and financial success.
Must undergo pre-employment drug testing and background checks.

Nice To Haves

Field management experience preferred.
Sales background is a plus.

Responsibilities

Deliver results that support the hotel’s mission and overall success by meeting objectives for business revenues, guest and associate satisfaction, and operational effectiveness and efficiency.
Maintain a quality hotel product.
Ensure exceptional guest and employee relations.
Maximize room revenues by anticipating and planning for market shifts; developing and monitoring marketing prospects; developing, implementing, and monitoring annual business and marketing plans; and participating in appropriate national marketing efforts.
Develop and maintain relationships with key community contacts to ensure a visible local presence.
Oversee the security function to provide a safe and secure environment for guests, employees, and hotel assets.
Maintain a proactive human resources function, including employee motivation, training and development, wage and benefit administration, and compliance with policies, procedures, and labor regulations.
Monitor the hotel’s financial and operational plans in support of corporate objectives.
Develop the annual budget and recommend capital improvements to enhance company assets and brand loyalty.
Perform other duties as required.