The General Manager is the owner of the business, a Company Brand Ambassador, and a business leader accountable for overall store performance. The role ensures an extraordinary client experience by being present on the sales floor and leading and supporting activities to achieve store targets. The General Manager manages and coaches the store team and ensures succession planning and internal growth. The role drives sales performance, develops business plans, oversees the store-operating budget, and represents the Company in the local market. It promotes client relationships, clienteling initiatives, events, and private appointments. The General Manager leads team development and recruitment, works with retail functions on sales strategy and store presentation, ensures cooperation between front and back of house, and enforces company procedures for cash activity, inventory, logistics, and reporting. The role also collaborates with the Retail Events Office on local events.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed