PRADA General Manager Las Vegas Wynn

Prada Group•Boulder City, NV

About The Position

The General Manager is the owner of the business, a Company Brand Ambassador, and a business leader accountable for overall store performance. The role ensures an extraordinary client experience by being present on the sales floor and leading and supporting activities to achieve store targets. The General Manager manages and coaches the store team and ensures succession planning and internal growth. The role drives sales performance, develops business plans, oversees the store-operating budget, and represents the Company in the local market. It promotes client relationships, clienteling initiatives, events, and private appointments. The General Manager leads team development and recruitment, works with retail functions on sales strategy and store presentation, ensures cooperation between front and back of house, and enforces company procedures for cash activity, inventory, logistics, and reporting. The role also collaborates with the Retail Events Office on local events.

Requirements

  • Business-driven approach.
  • Leadership and team-management abilities.
  • Ability to motivate and persuade people.
  • Strong customer-service mindset and a natural ability to welcome clients.
  • Confident, enthusiastic, and positive demeanor.
  • Mature and assertive approach.
  • Organized and detail-oriented.
  • Market and product knowledge or passion.
  • English-language proficiency is required.

Nice To Haves

  • A degree in Business or Retail Management, or equivalent, is a plus.
  • Additional languages are a plus.
  • Interest in luxury and fashion, art, and design.

Responsibilities

  • Drive and maximize sales performance, develop business plans, and lead the store team to exceed KPIs.
  • Represent the Company in the local market, identify opportunities to increase footfall, attract new clients, and build brand loyalty.
  • Be present on the sales floor to ensure an appropriate approach and service to clients.
  • Foster omnichannel development through the team.
  • Meet the store-operating budget and control store expenses.
  • Develop and maintain strong client relationships and ensure excellent client satisfaction and service.
  • Implement clienteling initiatives and events with other company functions to build client loyalty and increase spending.
  • Foster a strong private appointment culture.
  • Promote entrepreneurial and team spirit through effective communication, efficient organization, and professional growth.
  • Ensure the team is prepared and up to date on Prada Group information, product knowledge, the local market, competitors, policies, and procedures.
  • Attract and recruit talent through networking and scouting.
  • Develop a sales strategy in cooperation with Retail Merchandising, Visual Merchandising, and Retail Operations.
  • Ensure displays attract clients and maximize sales in accordance with Company guidelines.
  • Participate in buying sessions when requested and provide product feedback based on store needs.
  • Ensure synergy and cooperation between front and back of house.
  • Enforce Company procedures for cash activity, inventory, logistics, and head-office reporting.
  • Coordinate with the Retail Events Office on local events and define client targets, proposing event opportunities with local stakeholders and influencers.
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