General Manager(06581) - 636 Boyd Road
About The Position
The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The manager sets an example for the crew, follows company policies and procedures, and expects the same from team members. Duties include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, customer service, marketing, and profitability. The role also involves general store team-member tasks such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The position may include delivery duties, such as delivering products by car, distributing flyers and door hangers, and navigating delivery locations. Work may involve changing or adverse weather, temperature extremes in the store and cooler, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical activities include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing, bending, crouching, reaching, and continuous hand use. Delivery work may involve carrying food and beverages, driving, walking, and climbing stairs.
Requirements
- Ability to use judgment, perform math, and multitask.
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and coworkers, including by telephone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- For delivery duties: valid driver’s license with a safe driving record meeting company standards; access to an insured vehicle; and navigational skills to read a map and locate addresses.
- For delivery duties: ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying products.
Responsibilities
- Oversee all activities during the shift.
- Manage cost controls, inventory control, cash control, and customer relations.
- Set an example for the crew and follow all policies and procedures while ensuring the crew does the same.
- Handle staffing and paperwork.
- Manage food and work to a schedule.
- Maintain the store’s image, standards, cleanliness, and customer service.
- Support marketing and store profitability.
- Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete paperwork; and clean equipment and the facility.
- Deliver products by car to customers and deliver flyers and door hangers, if performing delivery duties.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
