Customer Service Rep(06581) - 636 Boyd Road

Domino's Franchise•Azle, TX

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to process customer orders and support store operations. The role offers part-time or full-time scheduling and opportunities for career advancement, including progression into management. On-the-job orientation and training are provided. Team members operate store equipment, stock and prepare ingredients and products, receive telephone orders, take inventory, complete paperwork, and clean the equipment and facility. The position involves communicating with customers and co-workers in person and by phone, entering orders on a computer keyboard or touch screen, handling money, and performing a range of physical tasks in a fast-paced food-service environment. Work conditions include exposure to changing indoor and outdoor temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. The work is primarily performed standing, with frequent walking, reaching, hand use, and bending, along with occasional lifting, carrying, pushing, climbing, crouching, and squatting.

Requirements

  • Must be 16 years of age or older.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and co-workers in person and by telephone.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and hand-eye coordination to make precise movements rapidly and accurately.
  • Ability to use a computer keyboard or touch screen to enter orders.
  • Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the described physical tasks, including standing, walking, lifting, carrying, pushing, reaching, bending, and occasional climbing and crouching.

Responsibilities

  • Operate store equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and take orders in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Communicate with customers and co-workers to process orders.
  • Enter orders using a computer keyboard or touch screen.
  • Handle monetary transactions and provide correct change.
  • Unload and stock deliveries, including lifting and carrying supplies.
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