GENERAL MANAGER- NEW PROPERTY OPENING IN 2027!!

Texas Western Hospitality Group•Midland, TX

17d

About The Position

Texas Western Hospitality is seeking an experienced, talented, and driven leader to serve as the opening General Manager of the Residence Inn by Marriott in Midland, Texas, scheduled to open in 2027. The General Manager leads the hotel’s financial and operational planning and performance, manages revenue and departmental profitability, oversees employees and guest satisfaction, and ensures compliance with company, franchise, and legal requirements. The role requires availability 24/7 and reliable transportation.

Requirements

Available 24/7.
Reliable transportation.
The posting seeks an experienced leader.

Responsibilities

Develop short- and long-term financial and operational plans that support the company’s objectives.
Prepare the annual hotel budget and monitor performance by reviewing guest satisfaction systems and monthly financial reports; initiate corrective action as needed.
Manage revenue sources and ensure departments—including rooms, housekeeping, food and beverage, and engineering—are profitable and maintain strong working relationships.
Work with the Director of Sales and, when needed, perform sales and marketing duties, including making marketing calls, attending community business functions, working with travel agents and direct-bill accounts, and coordinating sales promotions.
Order supplies and equipment in accordance with company procedures.
Ensure staff receive position-specific training, including safety training and standard operating procedures.
Inspect guest rooms, public access areas, and outside grounds for cleanliness and appearance.
Adhere to franchise and company procedures, regulations, and standard operating procedures.
Ensure bank deposits are made daily, including weekends and holidays.
Promote the hotel’s policies and philosophies to employees and guests through direct and indirect interaction.
Plan, implement, and manage annual capital improvement projects with prior approval from the VP of Operations or EVP of Operations.
Manage hotel human resources functions, including controlling turnover, motivating employees, supporting employee development and retention, and conducting regular employee meetings.
Protect the hotel and its assets by enforcing and maintaining a preventative maintenance program.
Respond promptly and in a friendly manner to guest requests, and follow up to ensure guest satisfaction.
Maintain functional and effective computer systems and hardware in compliance with established Texas Western Hospitality requirements.
Maintain a professional appearance and dress.
Follow company policies and procedures and communicate them effectively to subordinates.
Ensure compliance with applicable federal, state, and local laws, including OSHA, EEOC, wage-and-hour, and health laws.