General Manager - NEW Gym Opening!

EōS Fitness•Fort Worth, TX

2d•$65,000 - $70,000

About The Position

EōS Fitness is seeking a motivated, sales-driven leader to serve as General Manager for a new gym opening. Reporting to the District Sales Manager, the General Manager leads efforts to improve sales and operational processes while developing a team of leaders. The role focuses on building connections with prospective members, supporting their membership journey, and helping members succeed in their health and wellness goals. The General Manager develops a team that delivers an exceptional customer experience and achieves business objectives. This includes overseeing staff, membership and revenue performance, customer service, safety, and facility upkeep. The ideal candidate is passionate about fitness, committed to delivering results, and able to motivate employees and clients while embracing EōS Fitness’ Core Values: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win.

Requirements

At least 2 years of sales management experience.
3–4 years of customer service experience.
Prior experience or a strong interest in the fitness industry.
Strong verbal and written communication skills for interacting with employees, management, and vendors.
Excellent relationship-building and influencing skills with people at all levels and across functions.
Strong attention to detail, a systematic and thorough approach to problem solving, and good time-management, organizational, and record-keeping skills.
Excellent MS Office skills.
Must successfully pass a background check.
CPR certification required within 30 days of hire.
Ability to work in a gym setting, move about club floors and rooms, and communicate with employees, members, and the public.
Ability to access and operate the company computer system, prepare documents, enter data, and read reports from a computer database or email system.
Ability to bend routinely and repetitively and lift more than 40 lbs.
Embrace EōS Fitness’ Core Values.

Responsibilities

Hire, train, schedule, and supervise staff, including Assistant General Managers and Fitness Consultants.
Communicate goals, expectations, and procedures clearly so staff understand their roles and responsibilities.
Set and achieve membership and revenue goals, track KPIs, and develop strategies to improve retention and new sign-ups.
Provide staff with clear, constructive performance feedback, identifying strengths and areas for improvement.
Ensure high-quality customer service by addressing member concerns and complaints, managing membership inquiries, and resolving issues promptly.
Engage with members in a friendly, approachable manner; listen to their needs and concerns and provide helpful responses.
Ensure compliance with health and safety regulations, maintain proper certifications, and implement safety protocols.
Supervise maintenance and cleanliness of the facility, including equipment, locker rooms, and common areas.
Communicate calmly and clearly with staff and members during emergencies or unexpected disruptions, providing instructions and updates to support their safety and well-being.

Benefits

Free membership for the employee and one family member.
Discounted personal training and merchandise, including supplements.
Employee referral program.
Daily Pay access to funds before payday.
Competitive pay, vacation pay, holiday pay, and sick pay.
Group health, dental, vision, supplemental life, and Employee Assistance Program.
401(k) with company matching.
Personal education growth options through Sophia Learning.
Energetic and collaborative team.
Management team focused on professional development.