Assistant General Manager - NEW Gym Opening!

EōS Fitness•Fort Worth, TX

About The Position

EōS Fitness is seeking an Assistant General Manager to support the Sales team and day-to-day gym operations. Reporting directly to the General Manager, this role leads, coaches, and trains the Sales team to create a fun atmosphere, welcome members and guests, and serve as an information hub for members, guests, and staff. The Assistant General Manager builds relationships with prospective members, supports their membership journey, and helps them achieve their health and wellness goals. The role is focused on meeting sales goals, overseeing sales and membership billing processes, communicating expectations to staff, and maintaining a clean, safe facility with strong customer service. Duties may change at management’s discretion to meet the evolving needs of the gym. This is an hourly position at $15 per hour, with eligibility for additional compensation, including commission and bonuses, and a post-training increase.

Requirements

At least 2 years of customer service experience.
3–4 years of sales experience.
At least 1 year of supervisory experience.
Strong verbal and written communication skills for interacting with employees, management, and vendors.
Strong relationship-building and influencing skills with people at all levels and in all functions.
Strong attention to detail, a systematic and thorough approach to problem-solving, and good time-management, organizational, and record-keeping skills.
Excellent MS Office skills.
Successfully pass a background check.
Obtain CPR certification within 30 days of hire.
Ability to work in a gym setting, move about club floors and rooms, and communicate with employees, members, and the public.
Ability to bend routinely and repetitively and lift more than 40 pounds.

Nice To Haves

Prior experience or a strong interest in the fitness industry.
Embraces EōS Fitness’ Core Values: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win.

Responsibilities

Lead, coach, and train the Sales team to create a fun atmosphere and provide helpful service to members, guests, and staff.
Help ensure sales targets are met, particularly on weekends or when the General Manager is absent, by leading the team and driving sales initiatives.
Sell club and individual memberships, fitness services, products, and programs to meet or exceed sales goals.
Oversee membership billing processes, monitor the sales process, and ensure timely follow-up with leads and prospects.
Communicate goals, expectations, and procedures to staff so they understand their roles and responsibilities.
Supervise facility maintenance and cleanliness, including equipment, locker rooms, and common areas.
Ensure compliance with health and safety regulations, maintain proper certifications, and implement safety protocols.
Address member concerns and complaints, manage membership inquiries, and resolve issues promptly.
Engage with members, listen to their needs and concerns, and provide clear, helpful responses.
Communicate calmly and clearly with staff and members during emergencies or unexpected disruptions, providing instructions and updates to support their safety and well-being.

Benefits

Free membership for the employee and one family member.
Discounted personal training and merchandise, including supplements.
Employee referral program.
Daily Pay, offering access to funds before payday.
Vacation, holiday, and sick pay.
Group health, dental, and vision coverage.
Supplemental life insurance.
Employee Assistance Program.
401(k) with company matching.
Personal education growth options with Sophia Learning.
Competitive pay, with eligibility for commission, bonuses, and a post-training increase.