General Manager(02364) - 885 E. Franklin St

Domino's Franchise • Centerville, OH

1d

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The manager sets an example for the crew, follows all company policies and procedures, and expects the same from team members. Duties include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, customer service, marketing, and profitability. The position also involves general store-team duties such as operating equipment, stocking ingredients, preparing products, processing orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Orientation and training are provided on the job.

The role requires directing activities, handling repetitive tasks, working independently and with others, performing under stress, meeting quality standards, dealing with people, compiling and analyzing data, and making judgments and decisions. Work involves store and delivery activities, including exposure to varying weather and temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. Physical activities may include standing, walking, sitting to complete paperwork, lifting and carrying supplies, pushing or pulling trays, climbing stairs or ladders, bending, crouching, reaching, and driving for deliveries.

Requirements

• Ability to exercise judgment, perform math, and multitask.
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and coworkers, including by telephone, to process orders.
• Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Motor coordination to make precise movements quickly and accurately; ability to enter orders using a computer keyboard or touch screen.
• Navigational skills to read a map and locate addresses within the designated delivery area.
• Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying products.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical demands of the position, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and driving.
• For delivery duties: valid driver's license with a safe driving record meeting company standards and access to an insured vehicle that can be used for delivery.
• Attendance and punctuality, and transportation to and from work.

Responsibilities

• Oversee all activities and operations during the assigned shift.
• Manage cost controls, inventory control, cash control, and customer relations.
• Set an example for crew members and follow all policies and procedures while ensuring the crew does the same.
• Handle staffing and paperwork.
• Manage food and work to a schedule.
• Maintain the store's image and adherence to standards, cleanliness, and customer-service expectations.
• Support marketing and store profitability.
• Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
• Deliver products by car to customers and deliver flyers and door hangers, as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed