Customer Service Rep(02364) - 885 E. Franklin St

Domino's Franchise • Centerville, OH

2d

About The Position

The Customer Service Representative works as part of a Domino’s Pizza store team to provide customer service and support store operations. Duties may include processing telephone and in-person orders, preparing products, operating equipment, stocking ingredients and supplies, taking inventory, completing paperwork, and cleaning the equipment and facility. On-the-job orientation and training are provided. The role may offer opportunities for advancement into management and other positions within the company.

Team members must be at least 16 years old. The work involves frequent standing and hand use, repetitive tasks, and communication with customers and coworkers. Store conditions may include temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical activities include lifting and carrying supplies, pushing or pulling trays, reaching, bending, occasional crouching, and infrequent stair or ladder use.

Requirements

• Be at least 16 years of age.
• Comprehend and provide correct written instructions.
• Communicate verbally with customers and coworkers to process orders over the phone and in person.
• Add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Make correct monetary change.
• Have verbal, writing, and telephone skills to take and process orders.
• Coordinate eyes and hands or fingers to make precise movements rapidly and accurately.
• Enter orders using a computer keyboard or touch screen.
• Be able to stand for most tasks and perform repetitive work, both independently and with others.
• Be able to lift and handle deliveries and supplies, including cases weighing up to 50 pounds, and carry items weighing up to 30 pounds.
• Be able to perform the described reaching, bending, occasional crouching or squatting, pushing or pulling, and infrequent stair or ladder use.
• Meet quality-control standards and work under stress while dealing with people and making judgments and decisions.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from delivery areas into storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete related paperwork.
• Clean equipment and the facility approximately daily.
• Unload deliveries using a hand truck and move supplies to storage shelves.
• Perform other store-team tasks as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed