General Manager(08022) - 815 E Berry St.
About The Position
The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability. The manager sets an example for the crew and follows all policies and procedures while expecting the same from team members. The role also includes general store duties such as operating equipment, stocking ingredients, preparing products, handling orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The position requires customer and coworker communication, accurate basic math and monetary change handling, and the ability to enter orders using a computer keyboard or touchscreen. Work takes place in a store with varying temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical activities include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing occasionally, bending, crouching, reaching, and frequent hand use. The posting also includes delivery-related duties and requirements, such as delivering products by car, distributing flyers and door hangers, having a valid driver's license and access to an insured vehicle, and navigating delivery routes and sites.
Requirements
- Ability to exercise judgment, perform basic math, and multitask.
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders by telephone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; may use a calculator.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touchscreen.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Valid driver's license with a safe driving record meeting company standards for delivery duties.
- Access to an insured vehicle that can be used for delivery.
- Navigational skills to read a map and locate addresses within the designated delivery area.
- Ability to navigate adverse terrain, including multistory buildings, private homes, and other delivery sites while carrying products.
- Ability to meet the physical demands described, including standing, walking, lifting, carrying, pushing or pulling, climbing, bending, crouching, reaching, and continuous use of hands.
Responsibilities
- Oversee everything that happens during the shift.
- Control costs, inventory, and cash, and manage customer relations.
- Staff the store, complete paperwork, and manage food operations.
- Work to a schedule and maintain the store's image and standards.
- Provide great customer service and ensure attendance and punctuality.
- Maintain store cleanliness and contribute to marketing and profitability.
- Follow all company policies and procedures and set an example for the crew.
- Operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete associated paperwork, and clean equipment and the facility.
- Deliver products by car to customers and deliver flyers and door hangers, as applicable to delivery duties.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
