General Manager

HHM Hotels - Tampa Region•Tampa, FL

20d

About The Position

HHM Hotels is seeking a General Manager to lead hotel operations in its expanding Tampa market. This leadership role is responsible for maximizing profitability through strategic revenue management and expense control, overseeing all property departments, and implementing service standards that support consistent operational quality. The position offers the opportunity to manage complex operations and contribute to regional expansion. The General Manager leads and develops a diverse team, oversees guest experience and operational quality, and develops strategies to achieve revenue, expense, and budget goals. The role also promotes continuous learning and professional development among team members. The stated growth path is Area General Manager, Regional Director of Operations, and Vice President of Operations.

Requirements

Associate or Bachelor’s degree in Business, Hospitality, or a related field.
Previous hotel management experience.

Responsibilities

Lead, inspire, and mentor a diverse team, fostering collaboration, innovation, and accountability.
Set clear expectations and guide employees toward exceptional performance.
Oversee implementation of service standards, personalized guest experiences, and timely issue resolution.
Seek opportunities to improve guest interactions and exceed expectations.
Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals.
Analyze financial performance regularly and implement corrective actions as needed.
Oversee hotel operations, including front office, housekeeping, and maintenance.
Implement best practices to maintain quality and safety standards.
Promote continuous learning and professional development for team members.