General Manager(09195)441 Market Place

Domino's Franchise•Freeburg, IL

About The Position

The General Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls and customer relations. The manager sets an example for the crew, follows all company policies and procedures, and expects the same from team members. Duties also include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, marketing, customer service, attendance, and profitability. On-the-job orientation and training are provided. The posting describes general store-team-member duties and physical and environmental conditions that may apply, including operating equipment, preparing products, processing orders, taking inventory, cleaning, and, where assigned, making deliveries.

Requirements

  • Ability to exercise judgment, perform basic math, and multitask.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, written, and telephone communication skills to take and process orders.
  • Ability to comprehend and give correct written instructions.
  • Ability to use a computer keyboard or touchscreen to enter orders.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Transportation to and from work.
  • For delivery duties: valid driver’s license with a safe driving record meeting company standards and access to an insured vehicle that can be used for delivery.

Responsibilities

  • Oversee all activities and operations during the shift.
  • Manage cost controls, inventory, cash control, and customer relations.
  • Set an example for the crew and follow all policies and procedures while ensuring the crew does the same.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain the store’s image and uphold standards.
  • Provide great customer service and maintain attendance and punctuality.
  • Support store cleanliness, marketing, and profitability.
  • As part of general store duties, operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete related paperwork, and clean equipment and the facility.
  • Where delivery duties apply, deliver products and flyers or door hangers within the designated area.
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