Assistant Market General Manager

Interstate Batteries•Houston, TX

About The Position

The Assistant Market General Manager assists the manager of a company-owned distributorship in meeting or exceeding operational and financial goals. The position serves as a strategic partner to the General Manager, helping optimize daily operations, develop talent, oversee the workforce, and implement process improvements to support efficient product movement. The role is expected to operate with integrity and a positive attitude. The position monitors financial performance, accounts receivable, inventory, route efficiency, sales, and customer relationships. It supports team-member performance and development through regular meetings, scorecards, recognition, training, and coaching. It also helps ensure reporting accuracy and compliance with operating procedures, including OSHA and DOT requirements. Work may involve prolonged seated posture, handling or grasping, communication, lifting and moving materials, battery warehouse conditions, and exposure to road hazards when operating or riding in a vehicle. Personal protective equipment is required.

Requirements

At least 2 years of proven managerial experience is preferred.
A proven sales record.
Strong oral and written communication skills.
Ability to foster teamwork and help groups work cooperatively.
Detail orientation.
Interpersonal awareness, including noticing, interpreting, and anticipating others’ concerns and feelings.
Ability to plan and organize tasks, set priorities, and follow through.
Results orientation and responsiveness to suggestions and requests.
Ability to manage team-member performance through clear goals, expectations, feedback, and prompt attention to performance issues.
Customer focus.
Entrepreneurial orientation, including identifying profitable opportunities and willingness to take calculated risks.
Initiative in identifying and completing needed work without being asked.
Ability to operate a motor vehicle and/or forklift.
Must have a clean driving record and meet driver qualification requirements.

Nice To Haves

Previous experience in a warehouse or distribution environment.
Computer skills, including Word and Excel.
Knowledge of battery or automotive systems.

Responsibilities

Hold the team accountable for goals aligned with operational budget targets.
Review and analyze weekly scorecards and monthly financials, identify variances from the fiscal-year financial plan, and implement action plans to address deficiencies.
Manage accounts receivable and develop action plans for accounts with unacceptable balances.
Manage inventory to align with sales activity and maintain appropriate levels.
Manage the Route Service Excellence program to maximize route efficiency.
Increase gross profit through greater sales volume with existing dealers and new dealers.
Use Market IQ tools to identify declining markets and implement action plans to address declines.
Visit and maintain relationships with key accounts.
Manage dealer erosion and serve as the key contact for complaints received by the operation.
Work with the sales team to acquire new business within the region.
Formulate, develop, implement, and measure market-penetration strategies.
Establish regular weekly meetings with operation staff.
Manage performance using scorecards and the progressive discipline process.
Recognize and reward team members who demonstrate outstanding performance.
Train and coach team members to develop their knowledge, abilities, and skills.
Ensure data integrity and timely submissions into reporting systems.
Ensure compliance with IOT standard operating procedures, including OSHA and DOT requirements.
Manage routing procedures to maximize utilization of equipment and manpower.
Fulfill driver-program requirements as specified by the manager.
Support the General Manager in optimizing daily operations and developing talent.
Oversee the workforce and implement process improvements to ensure efficient product movement.