Assistant Market General Manager

Interstate Batteries•Wauwatosa, WI

About The Position

The Assistant Market General Manager assists the manager of a company-owned distributorship in meeting or exceeding operational and financial goals. The role partners strategically with the General Manager to optimize daily operations, develop talent, support efficient product movement, oversee the workforce, and implement process improvements. The position is expected to operate with integrity and demonstrate a positive attitude. Responsibilities span financial performance, customer relationships, people management, and operational processes. The role monitors financial results and accounts receivable, manages inventory and routing, supports sales growth, maintains key customer relationships, and develops team members through meetings, coaching, training, recognition, and performance management. It also ensures accurate reporting and compliance with company procedures, OSHA, and DOT requirements.

Requirements

Proven sales record.
Strong oral and written communication skills.
Ability to operate a motor vehicle and/or forklift.
Clean driving record and ability to meet driver qualification requirements.
Ability to sustain a seated posture for prolonged periods, regularly use hands to grasp or handle, and talk and hear.
Close vision, depth perception, and ability to adjust focus.
Ability to regularly lift and/or move up to 50 pounds without assistance and occasionally lift up to 75 pounds.
Ability to use required personal protective equipment.

Nice To Haves

At least 2 years of managerial experience.
Previous experience in a warehouse or distribution environment.
Computer skills, including Word and Excel.
Knowledge of battery or automotive systems.
Teamwork skills, including the ability to help groups work cooperatively.
Detail orientation and interpersonal awareness.
Planning and organizational skills, including setting priorities and following through.
Results orientation and responsiveness to suggestions and requests.
Performance management skills, including setting clear goals and expectations, providing feedback, and promptly addressing performance issues.
Customer focus.
Entrepreneurial orientation and willingness to take calculated risks to achieve business goals.
Initiative.

Responsibilities

Hold the team accountable for goals that meet operational budget targets.
Review and analyze weekly scorecards and monthly financials, identify variances from the fiscal-year financial plan, and implement action plans to address deficiencies.
Actively manage accounts receivable and develop action plans for accounts with unacceptable balances.
Manage inventory to align with sales activity and maintain appropriate inventory levels.
Manage the Route Service Excellence program to maximize route efficiency.
Increase gross profit through increased sales volume with existing and new dealers.
Use Market IQ tools to identify declining markets and develop and implement action plans to address declines.
Visit and maintain relationships with key accounts, manage dealer erosion, and serve as the key contact for complaints received by the operation.
Work with the sales team to acquire new business in the region.
Formulate, develop, implement, and measure market penetration strategies.
Establish regular weekly meetings with operation staff.
Manage performance using scorecards and the progressive discipline process; recognize and reward outstanding performance.
Provide consistent training and coaching to develop team members’ knowledge, abilities, and skills.
Ensure data integrity and timely submissions into reporting systems.
Ensure compliance with IOT standard operating procedures, including OSHA and DOT requirements.
Manage routing procedures to maximize utilization of equipment and manpower.
Fulfill all driver program requirements specified by the manager.