General Manager - New Gym Opening!

EōS Fitness•Pinellas Park, FL

1d•$65,000 - $70,000

About The Position

EōS Fitness is seeking a highly motivated, sales-driven leader to serve as General Manager for a new gym opening. Reporting to the District Sales Manager, the General Manager is responsible for improving sales and operational processes while developing a team of leaders. The role focuses on helping members achieve their health and wellness goals, creating connections with prospective members, guiding them through membership, and supporting their success. The position purpose is to develop a team that delivers an exceptional customer experience and meets business objectives.

Requirements

Two years of sales management experience.
Three to four years of customer service experience.
Must successfully pass a background check.
CPR certification is required within 30 days of hire.
Ability to work in a gym setting, move about club floors and rooms, and communicate with employees, members, and the public.
Ability to access and operate the Company computer system, prepare documents, enter data, and read reports from a computer database or email system.
Ability to bend routinely and repetitively and lift more than 40 pounds.

Nice To Haves

Prior experience or a strong interest in the fitness industry.
Strong verbal and written communication skills for interacting with employees, management, and vendors.
Excellent relationship-building and influencing skills with people at all levels and across functions.
Strong attention to detail; a systematic and thorough approach to problem solving; and good time management, organizational, and record-keeping skills.
Excellent MS Office skills.
Embraces EōS Fitness' Core Values: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win.

Responsibilities

Hire, train, schedule, and supervise staff, including Assistant General Managers and Fitness Consultants.
Communicate goals, expectations, and procedures clearly so staff understand their roles and responsibilities.
Set and achieve membership and revenue goals, track KPIs, and develop strategies to improve retention and new sign-ups.
Provide staff with clear, constructive performance feedback, identifying strengths and areas for improvement.
Deliver high-quality customer service by addressing member concerns and complaints, managing membership inquiries, and promptly resolving issues.
Engage with members in a friendly, approachable manner, listen to their needs and concerns, and provide clear, helpful responses.
Ensure compliance with health and safety regulations, maintain proper certifications, and implement safety protocols.
Supervise facility maintenance and cleanliness, including equipment, locker rooms, and common areas.
Communicate calmly and clearly with staff and members during emergencies or unexpected disruptions, providing instructions and updates to support their safety and well-being.

Benefits

Free membership for the employee and one family member.
Discounted personal training and merchandise, including supplements.
Employee referral program.
Daily Pay access to funds before payday.
Competitive pay, vacation pay, holiday pay, and sick pay.
Group health, dental, and vision coverage, Supplemental Life, and Employee Assistance Program.
401(k) with company matching.
Personal education growth options with Sophia Learning.
Energetic and collaborative team.
Management team that supports professional development.