General Manager

Lark Hospitality Career Site•Austin, TX
•Onsite

About The Position

Hotel Ella is a historic property delivering most memorable guest experiences in Austin. From renovated guest rooms to world class banquet and F&B operations Ella has something special for any traveler. This role requires a leader who can balance strategic sales initiatives with operational execution and exceptional guest satisfaction. A sales and events background with extensive food and beverage experience is strongly preferred.

Requirements

  • Sales and events background
  • Extensive food and beverage experience

Responsibilities

  • Own overall hotel performance, combining operational leadership with a strong commercial mindset
  • Actively pursue group, corporate, and local negotiated business, building relationships with companies, organizations, and event planners
  • Serve as the primary sales driver for the property - prospecting, networking, and converting opportunities
  • Develop and implement creative packages, promotions, and upsell strategies that enhance both guest experience and revenue
  • Represent Hotel Ella in the community by attending events, forming local partnerships, and increasing brand awareness
  • Inspire and manage a small, dedicated team, setting clear expectations and fostering accountability and enthusiasm
  • Identify opportunities to optimize labor, processes, and profitability while protecting the guest experience
  • Execute the company vision while bringing forward fresh ideas that help the property stand out in the market
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