General Manager

Hospitality Management Corporation•Portland, OR

About The Position

Hospitality Management Corporation (HMC), a Dallas-based privately held provider of hospitality management solutions and services, is seeking a General Manager for a soon-to-open Wyndham Garden Inn on the Oregon Coast. The General Manager will lead hotel operations and a service-oriented team, uphold company policies and brand standards, maintain guest and associate safety, and support the hotel’s financial and service objectives. HMC emphasizes integrity, professionalism, customer service, teamwork, and results, and encourages team members to develop with support from their leaders.

Requirements

General Manager or multi-year Assistant General Manager experience is required.
At least five years of progressive hotel-environment experience at the General Manager or Assistant General Manager level is required.
Supervisory experience is required.
High school diploma or equivalent is required.
Stable work history is required.
Ability to manage time effectively and complete required tasks on time.
Ability to delegate authority effectively to subordinates.
Ability to recruit, select, and retain quality associates.
Ability to produce financial results in line with budgeted objectives and labor models.
Strong understanding of Microsoft Office products, including Excel, Word, and Outlook.
Ability to work collaboratively as a team player.
Ability to convey information and ideas clearly.
Ability to maintain composure and objectivity under pressure.
Effectiveness in anticipating, preventing, identifying, and solving workplace problems.
Ability to listen to, understand, clarify, and resolve concerns and issues raised by coworkers and guests.
Ability to work with and understand financial information and data, and perform basic arithmetic functions.

Nice To Haves

Two- or four-year college degree preferred.
Wyndham experience is a plus.

Responsibilities

Lead hotel operations with integrity, professionalism, and a strong commitment to guest satisfaction.
Ensure guests are greeted and served in a friendly, attentive, and courteous manner.
Hire, train, coach, and develop a high-performing, service-oriented team across all departments.
Promote a positive and professional work environment through consistent leadership, clear communication, and team engagement.
Maintain compliance with company policies, brand standards, and safety regulations.
Model service excellence, participate in daily team meetings, and use guest feedback to improve operations.
Monitor performance and provide regular feedback, setting clear goals and expectations for team members.
Maintain property cleanliness, safety, and security for guests and associates.
Foster accountability, continuous improvement, and teamwork.
Demonstrate scheduling flexibility, including availability on weekends, evenings, and holidays as needed.
Perform other duties as assigned to support the success of the hotel.