General Manager(05687) - 401 N Duncan Bypass

Domino's Franchise•Union, SC

About The Position

The General Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls and customer relations. The manager sets an example for the crew, follows company policies and procedures, and expects the crew to do the same. The role includes staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, customer service, marketing, attendance, and profitability. On-the-job orientation and training are provided. The posting also includes general store-team-member duties and delivery-specific requirements, such as operating equipment, preparing and processing orders, handling deliveries, and maintaining the store.

Requirements

  • Ability to use judgment, perform basic math, and multitask.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers by telephone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • For delivery duties: valid driver's license with a safe driving record meeting company standards, access to an insured vehicle, and navigational skills to read maps and locate addresses.
  • Ability to navigate adverse terrain and delivery sites, including multi-story buildings and stairs.

Responsibilities

  • Oversee all activities during the shift.
  • Manage cost controls, inventory, cash, food, and customer relations.
  • Set an example for the crew and ensure compliance with company policies and procedures.
  • Handle staffing and paperwork.
  • Work to a schedule and maintain attendance and punctuality.
  • Maintain the store's image, cleanliness, and operating standards.
  • Provide great customer service and contribute to marketing and profitability.
  • Operate store equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete associated paperwork, and clean equipment and the facility.
  • When performing delivery duties: deliver products to customers, distribute flyers and door hangers, and navigate the designated delivery area.
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