The Assistant Manager is responsible for everything that happens during the assigned shift, including cost, inventory, and cash controls and customer relations. The manager sets an example for the crew, follows company policies and procedures, and expects the same from team members. Duties include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, customer service, marketing, and profitability. The position includes general store team member duties such as operating equipment, stocking ingredients and supplies, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The role requires communicating with customers and coworkers, processing orders, handling monetary transactions, and entering orders by keyboard or touch screen. The posting also describes delivery duties: delivering products by car to customers, distributing flyers and door hangers, and navigating delivery locations and terrain. Delivery requires a valid driver's license with a safe driving record and access to an insured vehicle that can be used for deliveries. Work takes place in a store with varying temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. The role requires frequent standing, reaching, hand use, and bending, and may involve lifting and carrying supplies weighing up to 50 pounds, pushing or pulling trays, climbing stairs or ladders, and navigating stairs while making deliveries. Advancement opportunities may include general manager, franchisee, or corporate operations roles.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed